How to Fix Samsung TV Not Connecting to WiFi: Complete Guide

by Suresh · October 6, 2024

In today’s digital world, most of our entertainment devices, including smart TVs, are connected to the internet. Samsung Smart TVs offer seamless streaming, internet browsing, and access to various apps – all dependent on a stable WiFi connection. However, connectivity issues can arise unexpectedly, disrupting your TV’s performance. If you are wondering, “Why is my Samsung TV not connecting to WiFi?” – you are not alone.

Many users encounter this problem, but the good news is that it is usually solvable with a few troubleshooting steps. This guide will explore the common causes of WiFi issues and provide effective solutions to fix your Samsung TV not connecting to WiFi.

Table of Contents

Common Reasons: Why Your Samsung TV Not Connecting to WiFi

Before diving into the fixes, it is important to understand why your Samsung TV is not connecting to WiFi. There are several potential reasons, and identifying the cause can help streamline the troubleshooting process.

Weak WiFi Signal: A poor or unstable WiFi signal can prevent your Samsung TV from maintaining a proper connection. If your router is far from the TV, this may be the issue.

Network Congestion: Too many devices connected to your network can cause congestion, resulting in slower speeds and connectivity problems.

Incorrect Network Settings: Misconfigured WiFi settings on the TV can lead to connection issues.

Outdated Firmware: Samsung TVs require up-to-date firmware for optimal performance. If your TV’s software is outdated, this can affect its ability to connect to WiFi.

DNS Settings Issues: Incorrect DNS settings can interfere with your TV’s ability to access the internet.

Hardware Problems: Internal hardware issues, such as a malfunctioning WiFi adapter or antenna, could also be the reason behind your Samsung TV not connecting to WiFi.

Troubleshooting: Steps to Fix Samsung TV Not Connecting to WiFi

Now that we have identified potential causes, let’s look at the steps you can take to resolve the issue.

Check Your WiFi Connection and Signal Strength

The first step to fix your Samsung TV not connecting to WiFi is ensuring your home network is working properly. Check whether other devices, such as your smartphone or laptop, can connect to the internet. If these devices are also experiencing connectivity issues, the problem likely lies with your router.

Here’s What You Can Do:

To restart the WiFi router unplug it for 30 seconds and plug it back in.
Move your router closer to the TV if the signal is weak. Alternatively, use a WiFi range extender to enhance the signal.
Ensure that there aren’t too many devices connected to the network, as this could cause congestion and affect your TV’s performance.
If your WiFi signal is strong but your Samsung TV is still not connecting to WiFi, proceed to the next step.

Restart Your Samsung TV

A simple restart can resolve many technical glitches, including connectivity issues. To restart your TV, follow the below steps:

Unplug the TV from the power outlet.
Wait for about 60 seconds.
Plug the Samsung TV back in and power it on.
Once the TV has restarted, try connecting to WiFi again.
If restarting the TV doesn’t work, continue with further troubleshooting.

Update Your Samsung TV Firmware

Outdated firmware can lead to a range of issues, including network connectivity problems. To ensure that your TV runs smoothly and connects to WiFi, it’s essential to keep the software up to date.

Here Are the Steps to Update Samsung TV Firmware:

Press the Home button on your remote.
Navigate to Settings > Support > Software Update.
Select Update Now and wait for the TV to search for the latest update.
If there is an update, follow the instructions on the screen to complete the installation.
Once the update is complete, restart the TV and try reconnecting to WiFi.

Check Your WiFi Password

One of the most common reasons for a Samsung TV not connecting to WiFi is entering an incorrect password. Ensure that you are typing the correct WiFi password by following these steps:

Go to Settings > General > Network > Open Network Settings.
Select your WiFi network and press Enter.
Type in the correct password carefully and press Done.
If your Samsung TV still cannot connect to WiFi, move on to more advanced solutions.

Reset Network Settings on Your Samsung TV

Resetting the network settings on your TV can often resolve any misconfigurations or bugs that may be causing connection issues. Here’s how to reset the network settings on your Samsung TV:

Press the Home button on your remote.
Navigate to Settings > General > Network.
Select Reset Network.
Once the network settings are reset, try reconnecting to your WiFi.

Change DNS Settings Manually

Sometimes, your TV may have trouble accessing the internet due to incorrect DNS settings. Changing the DNS server manually can often resolve this issue. Here’s how:

Press the Home button on your remote and visit Settings.
Select General > Network > Network Status.
Choose IP Settings > DNS Settings, then select Enter Manually.
Type in 8.8.8.8 (Google’s public DNS server) and press OK.
After changing the DNS settings, try reconnecting your Samsung TV to the WiFi network.

Perform a Factory Reset

If none of the above solutions have worked, you may need to perform a factory reset on your Samsung TV. Resetting the TV will remove all custom settings and return it to its original state. Before proceeding, make sure to note down any important settings, as these will be lost during the reset process.

Follow the Below Steps to Factory Reset Your Samsung TV:

Press the Home button on your remote.
Navigate to Settings > General > Reset.
Enter the default PIN i.e., 0000, and select Reset.
Once the TV has been reset, set it up again and try connecting to WiFi.

Check for Hardware Issues

If you have tried all of the above solutions and your Samsung TV is still not connecting to WiFi, there may be a hardware issue, such as a faulty WiFi adapter or antenna. In this case, it’s best to contact Samsung’s customer support or a professional technician for further assistance.

Preventing WiFi Connectivity Issues in the Future

While troubleshooting WiFi issues on your Samsung TV can be frustrating, there are steps you can take to prevent them from occurring in the future:

Keep Firmware Updated: Regularly check for firmware updates to ensure your TV is running the latest software.
Use a Wired Connection: If possible, consider connecting your TV to the internet using an Ethernet cable for a more stable connection.
Optimize Router Placement: Ensure that your router is positioned in a central location to provide a strong signal to all devices in your home.

Conclusion

Dealing with a Samsung TV not connecting to WiFi can be a hassle, but with the right troubleshooting steps, you can resolve the issue quickly. By following the steps outlined in this guide, you can fix your Samsung TV’s WiFi connection. If you continue to experience issues, don’t hesitate to contact Samsung’s support team for further assistance.

Read Also: Samsung Smart Hub is Being Updated